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    Who can purchase you中国福利彩票下载安全r courses?

    Our courses are designed for schools to purchase and use for their students. Students may not purchase these courses.

    What are the Technical configurations needed on you中国福利彩票下载安全r computers for the online courses?

    Technical configurations needed on you中国福利彩票下载安全r computers:

    Modern web browser (Google Chrome,)
    Adobe Flash Player (version 10.1+)
    Java Script (version 1.6)
    headset with a microphone

    Your students will need a headset with a microphone

    PC devices work best for our courses, I-pads and i-phones don’t work consistently with our ESL courses, due to the flash animation features, so please make sure you中国福利彩票下载安全r device is compatible with our courses.

    What are licences and how do I get them?

    Course licences are purchased to give you中国福利彩票下载安全r students access to the course you中国福利彩票下载安全 want to use.  Schools may purchase course licences after you中国福利彩票下载安全r school is enrolled and you中国福利彩票下载安全r administrator trained.  1 licence per student per course is required to access the course.  The teacher licence is free when a student licences is purchased.  To purchase a licence, contact the office and we will arrange payment and put them in you中国福利彩票下载安全r administrative portal to be activated for any course.

    What payment options do you中国福利彩票下载安全 accept?

    We accept PayPal, visa, master card, cheques and money orders. If additional forms of payment are required please contact our office.

    How do I create usernames and passwords for my staff and students?

    Only Portal Administrators can do this –The door to the courses and creating usernames and passwords is in the Portal guide,  If you中国福利彩票下载安全 have any problems creating users or courses, please contact our office.  Make sure you中国福利彩票下载安全 have a copy of the portal user guide, found in the Teacher’s Information section of the website.

    How do I see my student’s grades?

    To see the grades of you中国福利彩票下载安全r students, please go into the course and in the top left of the screen you中国福利彩票下载安全 will see GRADES. Click on that and you中国福利彩票下载安全 will see the names of you中国福利彩票下载安全r students and their grades. For more information specifically, please consult our Teacher Information link. If you中国福利彩票下载安全 would like more training on how to navigate you中国福利彩票下载安全r course, please contact our office to set up a time for a Skype training appointment.

    How come I don’t see the student’s work coming into my in box in my email?

    Please make sure you中国福利彩票下载安全r email is listed in the email section for the Teacher.  Ask you中国福利彩票下载安全r administrator to help you中国福利彩票下载安全 update this by going to the edit icon and putting in the correct email address.

    Can I change the course if my student doesn’t like it or it’s the wrong ELL Level?

    Yes, you中国福利彩票下载安全 have 30 days to make a change. Simply remove you中国福利彩票下载安全r student from the class and a licence should be returned to you中国福利彩票下载安全r portal. 

    How long are the course licences good for?

    Licences are good for 1 year from activation. Once a student is enrolled in a course, the licence is activated, and the teacher has 30 days to make a change should the student change their minds about taking the course or the teacher wants to remove the student. If the teacher removes the student from the course within 30 days of activation, the course licence will be returned to the portal account. After 30 days there is no refund on an unused activated licences.